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FAQ

Can private individuals buy from Abctay?

Yes, anyone can buy from Abctay.com


How about Taxes & duty fees?

We always declare the product price on invoice at 1/5 of it's value . Buyer are fully responsible for any international taxes & duty fees, which may charge upon delivery. Please contact your local post office to determine your estimated taxes & duty fees. If you can't accept the goods as soon as possible .the goods may be refund . The buyer burden the front shipping cost .We usual declare it as lower value, so that to help you minimize or avoid GST or VT or other Import Taxes. Buy any import charges or fees is the buyer's responsibility.

How can I buy from Abctay?

For orders 1pc-200pcs simply use the online shop at www.Abctay.com » Click here for more details of how to use the online shop For larger wholesale orders please contact us. Can Abctay deliver to my country?

Yes, we deliver to every country.

Do I have to pay tax?

Maybe. It depends on what country you are receiving the goods in.

Do I need special knowledge for importing goods through customs?

No, in most countries importing is easy and you don't need to do anything. In small and medium sized orders the whole clearance process at customs is taken care of for you, by the courier or freight company. Abctay provides the necessary shipping documents.

How do you ship the products?

How the goods are shipped to you is up to you. You can choose:
- Express Air Courier: UPS, FedEx, DHL
- Air Mail
- Bulk Air Freight
- Sea Freight
- Ex-Works - appoint your own freight forwarder to collect the goods from our warehouse.

How much does shipping cost?


It depends on the quantity of goods, the shipping method, and the country. Use the website checkout to preview prices.

How long does it take to deliver the goods?


Most normal sized orders are sent out within 3 working days. Courier delivery (UPS, FedEx, DHL) takes 2-4 days depending on your destination.

How can I get the best prices?
You get cheaper per-item prices when you buy larger quantities. Use the website shopping cart to see prices. Returning customers receive better discount levels.

Is it safe to buy from Abctay?
Buying from China can be risky... That's why we give you more guarantees than anyone else. Buying from Abctay is safe, secure and simple. Abctay offers you secure payment, guaranteed quality and guaranteed delivery.

How can I start drop-shipping?
It's easy to profit by selling Abctay products... without even having to handle the goods and keep your own stock. Simply enter your customer's address in the online checkout, and we'll ship the goods directly to them, with no mention of Abctay in the package.

Are Abctay's products good quality?
We will only send you the best quality products. Abctay is the only China wholesaler to guarantee product quality via a total Quality Control process in our warehouse.

What if the product is broken?
If any product is faulty, you can return it to China for a replacement or credit.

What if the product does not arrive?
We guarantee your products will arrive safely in your destination country. In the unlikely event your package is lost, we will re-send the goods or give you a full refund.

Do you sell Nokia, Samsung, Apple iPod, Sony etc brands?
No, Abctay products are mainly not mainstream brands. By importing these direct-from-factory non-branded products, you'll stay on the right side of the law, and profit from unique products incorporating the very latest technology!

Can these Cell Phones and other products be used in my country?

Most Abctay products will work in most countries. For Cell Phones, TV devices, and Video Cameras, you're advised to read the product description carefully.
Just ask our Customer Support Team to advise you. Give them the product code and your country, and we'll check it's suitable for use in your country. Contact us by email, phone, or live chat.

Can I copy your website text and pictures for my re-selling business?
You are welcome to copy the Abctay product pictures and product descriptions, for use re-selling these products.

Can I visit Abctay?
Yes, you are welcome to come and meet us here in Shenzhen, China.

How can I speak to Abctay about product questions or other queries?
We will offer you full pre-sales and after-sales support via phone, email, live chat, mail, or face-to-face meetings.